Rules & Policies

Welcome to Thayappura. To ensure a peaceful, safe, and comfortable stay for all our guests, we request that you review and adhere to our house rules and policies.

1. Cancellation & Refund Policy

Our cancellation policy is strictly time-based. Refund percentages are calculated based on the time remaining before the standard check-in time (12:00 PM).

Timing Charges
After Check-in Time No Refund
0 to 8 Hours before Check-in 100% + 5% Tax
8 to 12 Hours before Check-in 50% + 5% Tax
12 to 24 Hours before Check-in 15% + 5% Tax
More than 24 Hours before Check-in 10% + 5% Tax

* Actual refund amount will be calculated at the time of cancellation. Refunds to the original payment method take 4 to 7 working days depending on the bank.

To modify or cancel your booking, please reach out to us directly at +91 9744880011.

2. Check-in & Check-out Policy

Check-in starts at 12:00 PM and check-out is before 11:00 AM, subject to availability for early or late requests.

3. ID Policy

All guests must present a valid government-issued photo ID during check-in.

4. Damage Policy

Any damage to hotel property will be charged to the guest accordingly.

5. Management Rights Policy

The management reserves the right to refuse service to guests who violate hotel rules or local laws.